FREQUENTLY ASKED QUESTIONS

Are my payment details secure? +

Yes, your payment details are encrypted and secured using industry-standard encryption. More details can be found in our Terms of Service.

How long do I have to return a product? +

You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy.

What are your delivery times? +

Orders are processed within 1-2 business days. After dispatch, transit takes around 5 to 7 business days (Monday to Friday). The total delivery time is 6 to 9 business days. For more information, please visit our Shipping Policy.

How do I track my order? +

Once your order has been dispatched, you will receive a tracking number by email. You can track your parcel via the links on our Track Your Order page.

Do you offer free shipping? +

Yes, we offer free shipping on all orders throughout the UK. Additional fees may apply for international shipments. See more in our Shipping Policy.

Free shipping

On all orders. No minimum order.

Secure payment

All payments are encrypted with SSL, so you can shop safely

30-day return policy

Not satisfied, no risk. You get your money back.